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ISPI's Performance Standards
The 10 Performance Standards and the AI4PI Framework provide performance professionals with an evidence-based, systematic process to improve organizational performance.
The 10 Performance Standards
The 10 Performance Standards are universal guiding principles that guide how competent professionals apply the systematic process standards and practices to achieve results.

10 Performance Standards
Competent practitioners follow a systematic process represented by the remaining standards. Select each box below to learn more.
Standard #1 - Focus on Results or Outcomes
Standard #2 - Take a Systemic View
Standard #3 - Add Value
Standard #4 - Work in Partnership with Clients and Stakeholders
Standard #5 - Determine Need or Opportunity
Standard #6 - Determine Cause
Standard #7 - Design Solutions including Implementation and Evaluation
Standard #8 - Ensure Solutions’ Conformity and Feasibility
Standard #9 - Implement Solutions
Standard #10 - Evaluate Results and Measure Impact
The AI4PI Framework
The AI4PI Framework equips professionals to integrate AI responsibly into performance improvement practice. It helps professionals design, implement, and evaluate ethical, human-centered AI solutions that enhance organizational results.
The AI4PI Framework
The AI4PI Framework is built on four guiding principles that ensure AI-driven solutions remain human-centered, ethical, and effective. These principles safeguard against risks and foster alignment between technology and human values.
The framework doesn't stop at principles. It offers six actionable steps to guide practitioners through every stage of AI implementation.
Each step ensures that AI adoption is strategic, impactful, and sustainable.
Principle 1: Human Oversight of AI4PI Solutions
Principle 2: Data Integrity and Privacy
Principle 3: Biases and Ethical Considerations
Principle 4: Governance and Risk Management
Process Step 1: Discovery and Needs Analysis
Process Step 2: Solution Definition
Process Step 3: AI-Human Collaboration Design and Development
Process Step 4: Accuracy and Trustworthiness
Process Step 5: Deployment and Auditing
Process Step 6: Outcome and Overall Impact
ISPI's Performance Standards in action.
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