ISPI Board of Directors
Click Here to See Past ISPI Officers
Dr. Lynne M. MacBain, CPT, CAIT
President
Dr. MacBain is a recognized leader in performance improvement and an AI thought leader who integrates emerging technologies into the performance improvement process. She brings clarity, influence, and strategic direction to complex organizational challenges. Her work spans nonprofit, corporate, and educational sectors. She has revitalized teams, strengthened governance, and built sustainable systems for growth. She emphasizes ethical practice, systems thinking, and collaborative partnerships that advance ISPI's mission and global impact.
Dr. MacBain holds an EdD in Instructional and Performance Technology from the University of West Florida.
Yvon Dalat
Past-President
Yvon is a Certified Performance Technologist and Director of Technology at VPS Learning. Some of his career highlights include receiving four Raytheon CEO/President awards and ten industry Awards for Excellence for programs he managed. Recently, he led VPS to secure second place in the US Navy's Learning-AI prize challenge.
Starting his journey with VPS in Europe, Yvon managed a team of over 200 employees before relocating to the US to spearhead the transformation of large-scale training programs. Elected to ISPI’s Board of Directors in 2021, he has since driven a 95% increase in membership.
Yvon's dedication to improving the lives of others earned him the White House Volunteer Service Award. He is also an accomplished author, having published numerous articles in ISPI's Performance Improvement Journal and three books on self-management and work-life balance, which have been translated into multiple languages. Yvon holds a Bachelor's degree in Aerospace Engineering from Germany and an MBA from the UK.
Dr. Stephanie Johnson, CPT
Secretary
Dr. Stephanie Johnson, Corporate Master Black Belt at PACCAR, oversees global continuous improvement and Six Sigma training programs. Previously, she served as Continuous Improvement Instructional Designer and National Dealer Training Manager at PACCAR Parts. Her career includes roles at the State of Washington, SABIC Innovative Plastics, General Dynamics Land Systems, and O/E Learning. Stephanie holds a Bachelor's in Education from Central Michigan University, a Master's in Teaching from Saginaw Valley State University, and a PhD in Instructional Technology from Wayne State University.
Dr. Rose Baker
Treasurer
Dr. Rose Baker, Assistant Professor at the University of North Texas, researches open learning, management techniques, and statistical applications. She holds a Ph.D. in Instructional Systems, an M.Ed. in Adult Education, and a B.A. in Mathematics and Chemistry. Certified as a PMP®, she is an associate editor of Performance Improvement Quarterly and ISPI Treasurer. Active in ISPI conferences, she rejoined ISPI in 2011 and has served as VP for Community Service in ISPI Texas since 2016.
Dr. Frank Fu, CPT
Director of Accreditation
Dr. Fu, Associate Professor of Marketing at the University of Missouri - St. Louis, holds a Ph.D. in Marketing from the University of Houston and an MBA from the University of Rochester. His research and teaching focus on sales and marketing performance improvement. He received the Anheuser-Busch Excellence in Teaching Award in 2010, the 2006 AMA Sales SIG Award for best doctoral dissertation, and the 2005 AMA Sales SIG/DSEF Sales Dissertation Research Grant. He also won the Firooz Hekmat Award for best paper at the 2004 Marketing Management Association conference.
Dr. Carlos Viera
Director of Publications
Dr. Viera, a scholar-practitioner with over 30 years of experience, currently serves as Associate Professor and Program Manager for the Master’s Program in Industrial and Organizational (IO) Psychology for Albizu University. Previously, he served as a Manager in Management Consulting at Accenture and as Director for Planning, Policy Analysis, and Grant Program Support at Miami Dade College prior to that. He has also served as District Director for the Office of Performance Improvement at Miami-Dade County Public Schools (MDCPS), earning a Certificate of Commendation for strategic planning. Dr. Viera has also consulted for various public and nonprofit organizations and held roles such as executive director, director, district chair, educational specialist, and classroom teacher.
Dr. Deri Amason
Co-Director of Academics
Dr. Amason is a leader in Performance Improvement with a Ph.D. in Instructional Systems. She has revolutionized organizational development through innovative models and supports organizations during transitions. Her contributions to Instructional Design and Online Education are notable for creating interactive, outcome-based learning.
Dr. Amason advocates for Communities of Practice and informal learning, emphasizing their role in knowledge management and innovation. Her influential works on instructional strategies and training effectiveness models are widely adopted. Recognized for her expertise, she frequently speaks at global conferences and advises organizations. She continues to develop methodologies offering insights into high-performing organizations.
Dr. Kasi Guillot
Director of Academic Programs
Dr. Guillot, Director of Academics and Performance Improvement Initiatives for Community Outreach, has a Master of Education in Instructional Technology with a specialization in Human Performance Technology from the University of West Florida and a Doctorate of Education in Organizational Leadership at Franklin University. With over 20 years of experience in higher education, her focus involves utilizing technology to drive performance improvement to address performance and organizational issues in education programs.
Rachel Walter
Director of Events
Rachel Walter is the Chief Innovation Officer at ansrsource, helping organizations harness learning, AI, and innovation to solve real-world challenges. With an MBA in data analytics and talent development credentials, she blends data and design thinking to drive impact. Known for her practical approach, Rachel empowers leaders to embrace change, build skills that matter, and deliver measurable results.
Rachel Walter drives strategic business transformation through innovative learning strategies. With extensive experience in highly regulated industries, like construction and fire safety, she has designed and implemented global training curricula that enhance performance and business outcomes.
Jim Eicher
Director of Membership
James Eicher is the creator of Cognitive Management™, which applies research from the cognitive sciences to organization and leadership behavior. Mr. Eicher has held leadership positions at KPMG, Booz Allen Hamilton, Symantec, and IBM, and has been interviewed by the Wall Street Journal and Selling magazine.
While an Undergraduate attending UCSC he was both John Grinder’s and the late Gregory Bateson’s teaching assistant. His most recent work, Ecology of Truth, is inspired by Bateson’s work on what he termed the ecology of mind.
Jim is the author of the management communication text Making the Message Clear and many articles, assessments, and book chapters. He is co-author, with the late John Jones and William Bearley, of the management assessments, the Matrix Manager Inventory: Leading in a Collaborative Environment; the Neurolinguistic Communication Profile; Rapport: Matching and Mirroring Communication, and Post-Heroic Leadership: Managing the Virtual Organization.
Belia Nel, CPT
Director of Collaboration & Chapters
Belia Nel CPT, is a member and an internationally Certified Performance Technologist and Performance Coach with the International Society for Performance Improvement, USA since 2003. She has published widely academically and in business journals both locally and internationally. She is a regular speaker at conferences and seminars. Her publications include Performance Improvement – Essential Tools for Performance Consulting and Performance Improvement – Essential Guide to Performance Consulting.
Nadja Subotic
Director of Technology
Nadja Subotic is the Chief Innovation Officer at Lean Link and the Director of ISPI's AI4PI Journey.
